Contact Us

Need to get in touch? Here we are!

To contact us about anything to do with our bad credit loan service, our contact details are as follows.

Mon – Fri 9AM to 5PM Sat – Sun VARIABLE HOURS

Online applications available 24/7.

Contact Us – Enquiries

26A Dunraven Place, Bridgend, CF31 1JD.

[email protected]

Contact Us – Complaints

In the unlikely event of a complaint, please see our special complaints section for details of how to complain, and what to expect from use in response. Moolr take complaints seriously, and will look at any correspondence as soon as is possible. We will be thorough in working out why a complaint has been put in. As a company, we look to find a solution for all parties. 

We offer contact details clearly on our website and do not look to hide away from customers getting in touch. Moolr offer multiple methods of getting in touch too so that you can choose the method that you are most comfortable with. Complaints are part of running a business. But we are not complacent about receiving them. We take them seriously and always look to improve our customer service and reputation. We note feedback and look to act on it at all times. 

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